Return Policy

We want you to be happy with your purchase. Please contact us at hello@arvowine.com with any questions or concerns. 

 

By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed.

  

We will replace or refund you for any canned wine that is damaged or flawed. We ask the customer return the unfinished portion of the cans for replacement. However, We are unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to hello@arvowine.com to arrange for the return of flawed product.

 

 

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact us at hello@arvowine.com for return instructions. Note, we reserve the right to apply a 10% restocking fee to all canceled orders.

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